Window and Door service engineer Ref. 0491RA


Permanent role for a small business Glazing in the Construction and Materials industry, based in Biggin hill, Kent, starting between 24 November 2016 and 24 February 2017.

Yes Glazing Solutions are an established glazing company that install a large range of high end bespoke products in a various range of materials including PVC ,Timber, Steel and Aluminium. We are based on the Kent and Surrey boarder 10 minutes from junction 6 of the M25 and cover the whole of the South East including London. We currently have an exciting opportunity for a competent, hardworking and diligent service engineer. The role will involve all aspects of remedial work, including client contact and receiving telephone calls, which will require a confident and customer focused telephone manner. Industry knowledge and experience is vital as you will be responsible for dealing with the task from initial contact through to completion to ensure absolute perfection! We can provide in house training for some of our more Bespoke products that you may not be familiar with. We are looking for a dynamic person, who can work on their own initiative and within our already well established team. You will need to have excellent communication skills, both written and verbal. You will be required to work 5 days per week 8am - 5.00pm.

  • • As a Service engineer, you will be required to deal with the initial enquiry and uncover the problems that exist.
  • • You will appoint your own diary should a visit be required
  • • The role will be office and site based. Office being1 day per week
  • • You will be responsible for working alongside our Operations Manager to ensure that the enquiries are dealt with smoothly from start to finish and in an acceptable time frame.
  • • Collating and processing of client documents
  • • Dealing with suppliers should parts be necessary to complete the task
  • • To complete reports of each enquiry accurately

Annual Salary from £23,000 to £25,000

  • Bonus
  • Company pension plan
  • Company car
  • Company phone

Required Languages

English (Fluent)

Required Skills

Experience of all aspects of glass and modern glazed windows and doors. (Good , at least 3 years of experience)

Required Qualifications

NVQ Level 1

NVQ Installer level 2 or MTC Card preferred (funding could be provided for the right candidate).

Required Experience

Construction and Materials industry, at least 3 years of experience.